Gold / Copper Tea Infuser (Stainless Steel)

We are committed to providing products of the highest quality and ensuring your satisfaction with every purchase. Our Returns and Refunds Policy complies with Australian Consumer Law and outlines your rights and our obligations in the unlikely event that a product does not meet expectations.

Change of Mind

We do not offer refunds or exchanges for change of mind due to hygiene and safety reasons. Please choose carefully and feel free to contact us with any questions before placing your order.

Damaged or Faulty Items

In accordance with Australian Consumer Law, you are entitled to a refund, replacement, or repair if a product you receive is:

• Faulty or damaged,

• Not of acceptable quality,

• Not fit for purpose, or

• Does not match the description provided.

If your item arrives damaged or is faulty, please contact us within 48 hours of delivery at [your email] with:

• Your order number,

• A clear description of the issue, and

• Photos of the product and packaging.

We will assess your claim and offer a suitable remedy, which may include a replacement, repair, or refund.

Returns Process

If a return is approved, we will provide instructions on how to return the item. Please ensure the product is securely packaged for return shipping. Refunds (if applicable) will be processed to your original payment method once we receive and inspect the returned item.

Shipping Costs

We will cover the cost of return shipping only for items deemed faulty or damaged upon arrival. For all other approved returns, shipping costs are the responsibility of the customer.

Heavenly Morsel's signature gift-wrapping service is available for $10 per gift-box and includes premium gift-wrap, luxury ivory ribbon and premium tissue paper

 At Heavenly Morsel, we believe exceptional service should match the quality of our offerings. That’s why we deliver with care, elegance, and ease.

Complimentary Delivery

Enjoy free delivery on all orders within a 15km radius of Bentleigh East , a personal touch to ensure your spices arrive as beautifully as they were intended.

Flat Rate Australia-Wide

For all other locations across Australia, we offer a luxurious flat rate shipping of just $9.99, no matter the size of your order. Thoughtfully packaged, promptly dispatched.

Hand wash with mild soap and dry immediately to avoid water spots.

Do not use a dishwasher or abrasive materials.